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Caregivers (At-Home)

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Caregivers (At-Home)

Caregivers (At-Home)

Compassionate, non-medical support at home—daytime, overnight, or live-in.
We match background-checked caregivers to seniors and adults recovering post-hospital, focusing on dignity, safety, and routines your family trusts.

 
 
Caregivers (At-Home)
 
 

What’s included

  • Personal care (non-medical): bathing, grooming, toileting assistance, dressing, and hygiene

  • Mobility & transfers with safe techniques; fall-prevention and gentle exercise prompts

  • Medication reminders (no administration), hydration prompts, and meal prep to dietary preferences

  • Companionship: conversation, light activities, memory-friendly games, and outdoor walks where suitable

  • Light housekeeping related to the client: dishes, linen changes, tidying the room, trash removal

  • Appointment/errand accompaniment (pair with Home Drivers for transport) and family check-ins via WhatsApp

Caregiver Service Essentials

Everything You Need to Know

Clear scope, simple scheduling, and dignified, non-medical support for families across Riyadh.

Popular add-ons (on request)
  • Night assistance
  • Respite cover for family caregivers
  • Hospital-to-home transition support
  • Post-surgery recovery (non-medical)
  • Dementia-experienced caregiver
  • Appointment escort (with drivers)

Night assistance: Gentle support for toileting, hydration, mobility, and safety prompts through the night.

Respite cover: Short-term relief for family members, keeping routines consistent and respectful.

Transitions: Non-medical coordination from hospital to home—comfort, nutrition, mobility reminders.

Post-surgery (non-medical): Rest, light meal prep, reminders, and safe movement—always per doctor’s guidance.

Dementia support: Calm routines, orientation cues, and reassuring companionship delivered by experienced caregivers.

Appointment escort: Pair with our Home Drivers for transport to clinics or errands.

What’s not included
  • Clinical tasks (injections, wound/IV care, medication administration) or medical decision-making.
  • Heavy lifting beyond safe limits or operating medical devices without prior training/authorization.
  • For clinical care, please book a licensed home nurse.

Exclusions protect client safety, compliance, and insurance coverage.

Scheduling & access
  • Options: Hourly, daytime blocks, overnights, or live-in arrangements.
  • Arrival windows & reminders: Choose a window; get SMS/WhatsApp confirmations and updates.
  • Ramadan/holiday hours: Available subject to availability; routines adjusted respectfully.
  • Reschedules/pauses: ~12 hours’ notice recommended; we’ll accommodate where possible.
  • Backup cover: Like-for-like replacement can be arranged when your caregiver is unavailable.
  • Access: Share compound entry, guard phone, parking, and any ID/security requirements.

Quality & assurance
  • Personalized care plan: Aligned to your routines and physician guidance where applicable.
  • Trial shift: Optional trial to confirm rapport, comfort, and expectations.
  • Supervisor check-ins: Early-visit support and ongoing availability for questions.
  • Feedback loop: Quick follow-ups after visits to fine-tune the care plan.
  • Fast rematch: If the fit isn’t right during trial, we rematch at no extra cost.

Compliance & safety
  • Aligned with KSA/MHRSD guidelines and local labor requirements.
  • Identity/background & reference checks; safeguarding briefing at onboarding.
  • Safe-transfer techniques, infection-control hygiene, and PPE training.
  • First-aid/CPR can be arranged on request (certificates shared when applicable).
  • Privacy protected; NDAs available for VIP households. Strict access controls for data.

What to prepare
  • Emergency contacts and physician details; medication list (for reminders only).
  • Mobility aids and safe-transfer notes; preferred handling techniques.
  • Dietary needs and daily routine (rest, meals, hydration, activities).
  • Access/compound instructions, parking, security or ID requirements.
  • Any clinical instructions from your doctor to inform the non-medical care plan.

Service areas (Riyadh)
  • Olaya
  • Al Malaz
  • Al Yasmin
  • Al Nakheel
  • Al Hamra
  • Al Sulimaniyah
  • Al Rawdah
  • Al Aqiq
  • Al Narjis
  • Qurtubah
  • Hittin
  • Al Wurud
  • Al Muruj
  • Ishbiliyah
  • Al Manar
  • Al Sahafa
  • Al Wadi
  • King Fahd District
  • Diriyah
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